Operator Assistant Information

Download articles and white papers, request quotes, join webinars, and more!

White_Paper

Learn more about the caller experience
and call handling trends.

Operator_Overview

Get a detailed independent assessment of your operator services.

Quotation

Get information on Operator Assistant's pricing for your organization. 

Technical Articles

Check out our latest technical articles below:

Auto_Attendant_Script_Article_2.12

Caller Satisfaction
Get an Easy Win With This Strategic Imperative

Auto_Attendant_Script_Article_2.12

Business Phone Systems
When and Where to Use Automation
Auto_Attendant_Script_Article_2.12
A Primer on Natural Language Processing
and its use in Parlance Operator Assistant

 

AA_Script_Article_2.12
 
The Auto Attendant Script
Make or Break the Caller Experience

 

ShortcomingsofAAsArticle3.18.15_Page_1

Common Shortcomings
of Typical Automated Attendants

 

5_Things_About_AAs_Your_Boss_Wants_to_Know_3.31.15_Page_1

5 Things About Auto Attendants
Your Boss Wants to Know